Aiming at professional excellence: a handbook for professional secretaries, administrative assistants and personal asiistants. / Charity Agbelewu
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TextPublisher: Accra: Sonlife Printing Press, c2006Description: viii, 90 p.: ill.; 21cmISBN: 9988640269Subject(s): Office managementLOC classification: HF5547.5. A11| Item type | Current location | Home library | Call number | Copy number | Status | Date due | Barcode |
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5547.5. A11 (Browse shelf) | 1 | Available | 6419/12 | |
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5547.5. A111 (Browse shelf) | 2 | Available | 6420/12 | |
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5547.5. A112 (Browse shelf) | 3 | Available | 6421/12 | |
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5547.5. A113 (Browse shelf) | 4 | Available | 6422/12 |
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Contents: Introduction -- What makes you important? -- Developing the right attitude -- The Secretary as an assistant -- Organizing yourself and others -- Plan of action -- Monitoring and evaluation -- Office organization process -- Secretary in management -- Team work & human relations -- Performance appraisal -- Secretarial and administrative confidentiality -- Setting priorities -- Time management: daily planning -- Records-keeping -- Report-writing -- Meetings, conferences and committees -- Dealing with moods -- Customer relations -- Communication -- Organogram - organizational chart -- Organizing employment process -- Self development -- Secretarial / administrative excellence -- Appendix 1: The ''Little foxes that spoil your management / administrative vineyard'' -- Appendix 2: Frequently asked questions(FAQ).
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