Managing and marketing health services. / Angus Laing et al...

By: Laing, AngusContributor(s): Fischbacher, Maria | Hogg, Gillian | Smith, AnneMaterial type: TextTextPublisher: Australia: Thomson, c2002Description: xiii, 193 p.: ill.; 23cmISBN: 1861526784Subject(s): Health Services Administration -- Great BritainLOC classification: RA410.56.L14
Contents:
Contents: Health care policy themes -- Service design -- Service structure: understanding inter-organizational relationships and networks -- Service structure: managing inter-organisational service delivery -- Understanding health care consumers -- The Changing consumer -- Consumer evaluation of health care -- Conclusion meeting performance expectations.
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Books Books WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY
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Books Books WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY
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Books Books WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY
General Stacks
WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY
RA410.56.L142 (Browse shelf) 3 Available 5009/12

Includes index.

Contents: Health care policy themes -- Service design -- Service structure: understanding inter-organizational relationships and networks -- Service structure: managing inter-organisational service delivery -- Understanding health care consumers -- The Changing consumer -- Consumer evaluation of health care -- Conclusion meeting performance expectations.

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