The Management and control quality. / James R. Evans
Material type: TextPublisher: Australia: Thomsom, c2005Edition: 6th edDescription: xxii, 760p.: ill.; 25cmISBN: 0324225032Subject(s): Quality managementLOC classification: TS156.E93Item type | Current location | Home library | Call number | Copy number | Status | Date due | Barcode |
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Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | TS156.E93 (Browse shelf) | 1 | Available | 5640/12 | |
Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | TS156.E931 (Browse shelf) | 2 | Available | 5641/12 | |
Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | TS156.E932 (Browse shelf) | 3 | Available | 5642/12 |
Includes index
Contents: The Quality system: Introduction to quality -- Total quality in organizations -- Philosophies and frameworks -- The Management system: Focusing on customers -- Leadership and strategic planning -- Human resource practices -- Process management -- Performance measurement and strategic information management -- Building and sustaining total quality organizations -- Six sigma and the technical system: Principles of six sigma -- Statistical thinking and applications -- Design for six sigma -- Tools for process improvement -- Statistical process control -- Appendix A: areas for the standard normal distribution -- Appendix B: factors for control charts -- Appendix C: random digits -- Appendix D: binomial probabilities -- Appendix E: poisson probabilities -- Appendix F: values of e-iN -- Solutions to selected problems.
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