Quality planning and analysis :from product development through use. / Frank M. Gryna.
Material type: TextPublisher: Boston : McGraw-Hill, c2001Edition: 4th edDescription: xxii, 730 p. : ill. ; 24 cmISBN: 0070393680 Subject(s): Quality controlLOC classification: TS156.G78Online resources: Publisher description | Table of contentsItem type | Current location | Home library | Call number | Copy number | Status | Date due | Barcode |
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Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | TS156.G78 (Browse shelf) | 1 | Available | 5634/12 | |
Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | TS156.G781 (Browse shelf) | 2 | Available | 5635/12 | |
Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | TS156.G782 (Browse shelf) | 3 | Available | 5636/12 |
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Earlier ed. by J.M. Juran.
Includes bibliographical references and indexes.
Contents: Basic concepts -- Companywide assessment of quality -- Quality improvement and cost reduction -- Operational quality planning and sales income -- Quality control -- Process management -- Strategic quality management -- Organization for quality -- Developing a quality culture -- Basic concepts of statistics and probability -- Statistical tools for analyzing data -- Understanding customer needs -- Designing for quality -- Designing for quality-statistical tools -- Supply chain management -- Operations-manufacturing sector -- Operations-service sector -- Statiscal process control -- Inspection, test, and measurement -- Marketing, field performance, and customer service -- Administrative and support operations -- Quality information systems -- Quality assurance; quality audit.
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