Marketing management. / Philip Kotler
Material type: TextPublisher: New Delhi: Prentice Hall, c2003Edition: 11th edDescription: xxix, 706 p+various pagings: ill; 25cmISBN: 8120320832Subject(s): MarketingLOC classification: HF5415.13.K64Item type | Current location | Home library | Call number | Status | Date due | Barcode |
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Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5415.13.K64 (Browse shelf) | Available | 2814/12 |
Includes index
Contents: Understanding marketing management -- Defining marketing for the twenty-first century -- Adapting marketing to the new economy -- Building customer satisfaction, value, and retention -- Analyzing marketing opportunities -- Winning market-oriented strategic planning -- Gathering information and measuring market demand -- Scanning the marketing environment -- Analyzing consumer markets and behavior -- Analyzing business markets and business buying behavior -- Dealing with the competition -- Identifying market segments and selecting target markets -- Developing market strategies -- Positioning and differentiating the market offering through the product life cycle -- Developing new market offerings -- Designing global market offerings -- Shaping the market offering -- Setting the product and branding strategy -- Designing and managing services -- Developing price strategies and programs -- Managing and delivering marketing programs -- Designing and managing value networks and marketing channels -- Managing retailing, wholesaling, and market logistics -- Managing integrated marketing communications -- Managing advertising, sales promotion, public relations, and direct marketing -- Managing the sales force -- Managing the total marketing effort.
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