Customer insights. / (Record no. 9100)

000 -LEADER
fixed length control field 01420nam a22002537a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220801120936.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 3901601011314
040 ## - CATALOGING SOURCE
Transcribing agency LC
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.32.G64
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 658.8/343
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Goode, Miranda
9 (RLIN) 24
245 ## - TITLE STATEMENT
Title Customer insights. /
Statement of responsibility, etc. Miranda Goode
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Ontario, Canada:
Name of publisher, distributor, etc. Ivey School of Business,
Date of publication, distribution, etc. 2014.
300 ## - PHYSICAL DESCRIPTION
Extent [various pagings] :
Other physical details ill.;
490 ## - SERIES STATEMENT
Materials specified Case book
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Contents: Pillsbury cookie challenge -- The challenge - from data to inspiration -- What does consumer insights mean and where did it come from? -- Illuminating the mind -- Needfinding -- Beyond functional benefits -- Motivation and affect -- J=Himalaya face wash -- Laddering theory, method analysis, and interpretation -- Metaphor marketing -- Discovering new points of differentiation -- Brand concepts maps -- Capturing the ecosystem of demand -- Creating the demand landscape -- Microsoft Office , Market segmentation, target market selection, and positioning -- Saxonville Sausage Company -- The consumer's voice -- Capitalizing on customer insights -- How to tell a story -- The four truths of the story teller -- Revenge of the right brain
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term following geographic name entry element Marketing
9 (RLIN) 25
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term following geographic name entry element Consumers' preferences
9 (RLIN) 26
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term following geographic name entry element RElationship marketing
9 (RLIN) 27
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Source of heading or term Consumer relations
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY General Stacks 11/11/2019   HF5415.32.G64 K/1909/1909/19 08/01/2022 08/01/2022 Books

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