Interviewing and counselling. / (Record no. 2510)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02393nam a22001817a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 121109t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1859415652 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | KF311.C371 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Chapman, Jenny. |
| 245 ## - TITLE STATEMENT | |
| Title | Interviewing and counselling. / |
| Statement of responsibility, etc. | Jenny Chapman |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | London: |
| Name of publisher, distributor, etc. | Cavendish Publication Limited, |
| Date of publication, distribution, etc. | 2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii,130 p.: |
| Dimensions | 24cm. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Contents: The Lawyer/client relationship: The Winds of change -- Client complaints -- Skills training for lawyers -- A Competitive market for legal services -- Legal professionalism -- Discharging your duty of care: Communicating with your client -- Lawyer/client expectations -- Developing communication skills: The Importance of trust and empathy in communication -- Learning about yourself -- First impressions -- Prejudice -- Creating a rapport -- Preparing for interview: The Interviewer -- The Preliminaries -- Information and research -- An Interview plan -- The Interview room -- Meeting your client -- Making changes -- Information gathering: Introduction -- Non-verbal communication -- Active listening -- Questioning skills -- Finally-a note on note taking -- Advising and counselling: Introduction -- Counselling -- When should advising and counselling begin -- Testing understanding -- Identifying possible courses of action and explaining the legal and non-legal consequences -- Identifying client goals -- Collaborative decision making -- Difficult situations -- Ending the interview -- Summary -- Reflection and evaluation: Learning from experience -- The Interviewer's perspective -- The Client's perspective -- The Observer's role -- Giving feedback -- Guidelines for giving feedback -- Receiving feedback -- Role plays: How to use the role plays -- Communication skillls and career development: Introduction -- Marketing and client care -- Appraisal -- Recruitment interviews -- Postscript -- Appendix A: Costs information and client care code -- Appendix B: Checklist: Factors that contribute to first impressional -- Appendix C: The bad interview: Commetary -- Appendix D: Interview plans -- Appendix E: Active listening exercise: Commentary -- Appendix F: Clear explanations: Feedback and commentary -- Appendix G: Guidelines for giving feedback. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Interviewing in law practice |
| General subdivision | Great Britain. Interviewen. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term following geographic name entry element | Counseling. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | Reference | 09/11/2012 | KF311.C37 | 6729/12 | 09/11/2012 | 1 | 09/11/2012 | Books | ||||||
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | Reference | 09/11/2012 | KF311.C371 | 6730/12 | 09/11/2012 | 2 | 09/11/2012 | Books |