Communicating in a diverse workplace: a practical guide to successful workplace communication techniques. / (Record no. 1017)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01612nam a22001937a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120530t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 078795103 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5549.5.M5K842 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kuga, Lilian A. |
| 245 ## - TITLE STATEMENT | |
| Title | Communicating in a diverse workplace: a practical guide to successful workplace communication techniques. / |
| Statement of responsibility, etc. | Lilian A. Kuga |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | San Francisco: |
| Name of publisher, distributor, etc. | Jossey- Bass Pfeiffer, |
| Date of publication, distribution, etc. | 1996. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vii, 91p.: |
| Other physical details | ill.; |
| Dimensions | 24cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes appendix. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Contents: Introduction: Why read this guidebook -- Who should read this guidebook -- The Importance of communication in diverse work groups : Business communication -- Interpersonal communication -- Communication in diverse work groups -- Challenges and opportunities: Potential communication challenges -- Communicating for success: a four - step process -- Adding new work-group members : When you're the new leader -- When you're the new group member -- When someone else is the new group member -- Getting organized in a diverse work group : Assigning responsibilities and tasks -- Influencing and motivating -- Negotiating -- Decision making -- Coping with ongoing dynamics in a diverse work group : Participation in groups -- Stereotyping -- Managing conflicts -- Giving and receiving feedback in diverse work groups: Two different views of feedback -- Levels of directness -- Differences of formality -- Summary -- Appendix: Reproducible forms and worksheets. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Diversity in the workplace. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Communication in organizations |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Personnel management. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Shelving location |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | 05/30/2012 | HF5549.5.M5K84 | 2549/12 | 05/30/2012 | 1 | 05/30/2012 | Books | |||||||
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | 05/30/2012 | HF5549.5.M5K841 | 2550/12 | 05/30/2012 | 2 | 05/30/2012 | Books | General Stacks | ||||||
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | 05/30/2012 | HF5549.5.M5K842 | 2551/12 | 05/30/2012 | 3 | 05/30/2012 | Books |