Communication for work. / Carol Carysforth - Chicago: Heinemann, 1998. - iv, 314 p. : ill.; 26cm.
Contents: Introduction: In the spotlight: communication at work -- In the spotlight: business letters -- In the spotlight: memos -- In the spotlight: using the telephone -- In the spotlight: fax machines and fax messages -- In the spotlight: note-taking -- In the spotlight: reading body language -- In the spotlight: the informal report -- In the spotlight: graphical images -- In the spotlight: fact sheets, resumes and summaries -- In the spotlight: adverts, notices and leaflets -- In the spotlight: making presentations -- In the spotlight: business meetings -- In the spotlight: form design -- In the spotlight: formal reports -- In the spotlight: applying for a job --
0435455427
--Communication
HF5718.C33