Thill, John V.

Excellence in business communication. / John V. Thill and Courtland L. Bovee - 10th ed. - Upper Saddle River, N.J: Pearson, 2012. - xxxix, 554 p. + [various pagings] .: ill.;

Includes index.

Contents: 1. Understanding the foundations of business communication: Achieving success through effective business communication -- Communicating in a world of diversity -- 2. Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- 3. Crafting brief messages: Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- 4. Preparing reports and oral presentations: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Designing and delivering oral and online presentations -- 5. Writing employment messages and interviewing for jobs: Building careers and writing resumes -- Applying and interviewing for employment




9780132719049 0132719045

Business communication

HF5728.2.U6T45

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