Gibson-Odgers, Pattie.

Administrative office management :complete course. / Pattie Odgers. - 12th ed. - Mason, Ohio : Thomson/South-Western, c2000. - xvii, 431 p. : ill. (some col.) ; 24 cm.

Various multi-media instructional materials are available to supplement the text.

Includes bibliographical references (p. 512-521) and index.

Contents: Identifying basic concepts and trends -- Practicing leadership and communication skills -- Managing human resources in the office -- Managing the office environment and systems -- Managing office environment issues.

0538438576

2004559192


Office management.

HF5547 / .O218 2005

651.3

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