Locker, Kitty O.
Business communication :building critical skills. / Kitty O. Locker, Stephen Kyo Kaczmarek. - 2nd ed. - New York : McGraw-Hill/Irwin, 2004. - xxix, 637 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Contents: Building blocks for effective messages -- Creating goodwill -- Letters, memos and e-mail messages -- Polishing your writing -- Interpersonal communication -- Research, reports and visuals -- Job hunting.
0072562196 (alk. paper) 0072865717 (alk. paper) 0071214844 (international)
2002035595
Business communication.
HF5718.L633
651.7
Business communication :building critical skills. / Kitty O. Locker, Stephen Kyo Kaczmarek. - 2nd ed. - New York : McGraw-Hill/Irwin, 2004. - xxix, 637 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Contents: Building blocks for effective messages -- Creating goodwill -- Letters, memos and e-mail messages -- Polishing your writing -- Interpersonal communication -- Research, reports and visuals -- Job hunting.
0072562196 (alk. paper) 0072865717 (alk. paper) 0071214844 (international)
2002035595
Business communication.
HF5718.L633
651.7