Hasty, Ronald W.

Retail management. / Ron Hasty and James Reardon. - New York : The McGraw-Hill Companies, c1997. - xxiv, 633, [54] p. : col. ill. ; 25 cm. - The McGraw-Hill series in marketing .

Includes bibliographical references (p. R0-R12) and indexes.

Contents: The Retailing environment: An overview of retailing -- Retail strategy : creating the compeitive advantage -- The Environment of retailing and decision-making issues -- The Retail customer: Understanding and identifying the customer -- Customer information from research -- The Retail store : Store location and site evaluation -- Store design and layout -- Human resource management and store organization -- Financial analysis and management -- Retail merchandise and pricing: Planning merchandise needs and merchandise budgets -- Assortment planning, buying and vendor relations -- Pricing merchandise -- Communicating with the retail customer: Retail advertising -- Retail selling, sales promotion and publicity -- Retailing challenges and changes : The Virtual store and retail database marketing -- Globalization and changing retail formats.

0070270317 (hardcover)

96015987


Retail trade--Management.
Retail trade--Management--Case studies.

HF5429.H329

658.8/7

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